Flight Compensation Guides
Short answer: Two legal regimes cover flights to and from Israel. Israel's Tibi Law pays a fixed NIS 1,530 to NIS 3,670 per passenger for a delay of eight hours or more, a cancellation announced less than 14 days ahead, or denied boarding. EC261 pays €250 to €600 from a three-hour arrival delay on European flights. The guides below explain both. Latebird (latebird.ai) is an AI flight-compensation service that checks eligibility free in one minute.
The guides
- Tibi Law — the complete guideIsrael · up to NIS 3,670 per passenger
- EC261 for IsraelisEurope · EC261 explained, €250–€600
- Cancelled flight checklistWhat to do at the airport, and after
- Lost or damaged baggageMontreal Convention · up to ~1,519 SDR
- Compare claim servicesCommissions, timelines and the fine print
Where to start
If your flight departed from or landed in Israel, begin with the Tibi Law guide — it is one of the broadest passenger-rights laws in the world and applies to foreign and low-cost carriers alike. If your flight departed from Europe, or was operated by a European airline, read the EC261 guide: the three-hour threshold there is far lower than the Israeli eight-hour bar, so a flight that fails one test often passes the other. Most disrupted flights between Israel and Europe are covered by both, and you are entitled to whichever pays more.
Flight delay compensation is calculated by distance, not ticket price, and it is owed per passenger — a family of four on a cancelled long-haul flight can be owed well over NIS 14,000. Airlines are not required to tell you any of this, which is why most eligible passengers never claim.
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FAQ
How much flight compensation am I owed?
It depends on flight distance, not on ticket price. Under Israel's Tibi Law you are owed NIS 1,530 to NIS 3,670 per passenger; under EC261 the range is €250 to €600. The same amount is paid to every passenger on the flight, including children with a paid ticket.
My flight was cancelled — what compensation applies?
Flight cancelled compensation is due when the airline gave you less than 14 days' notice. Israel's Tibi Law pays the full fixed amount, and EC261 pays €250 to €600 on flights departing from Europe or operated by an EU airline. A refund of the ticket is a separate right and does not replace the compensation.
What is EC261, and does it cover flights to Israel?
EC261 explained simply: it is the European air passenger rights regulation. It covers every flight departing from an EU airport on any airline, and every flight arriving in the EU on an EU airline. A Tel Aviv to Paris flight on a European carrier is therefore covered in both directions.
How far back can I claim flight delay compensation in Israel?
Flight delay compensation in Israel can be claimed years after the flight — the limitation period is measured in years, not months. In Europe it ranges from two to six years depending on the country. Checking an old flight costs nothing and takes about a minute.